ADMINISTRATIVE STAFF

Our helpful, friendly, and experienced staff will help guide you in choosing the correct therapist for your needs. After a brief assessment over the phone, we can match you with one of our therapists that best fit your needs. Give us a call today! (305-915-5748)
  • Denisse Berrios
    Practice Director

    (English / Español)

    Denisse Berrios joined Lotus Counseling Center in 2011 and was Office Manager through 2018. She rejoined the practice as Practice Manager in 2020 overseeing management, HR, client care, social media, web, marketing, and public relations. She is an administrative professional graduated from Florida International University with over 15 years of office management experience.  Denisse also has a demonstrated history of working in nonprofit organizations, international/political affairs, event planning, HR, conflict resolution, customer service, accounting, and project management. 

    Her multidisciplinary approach helps her understand the many layers of leading a thriving practice with a humanistic perspective. She is a patient and caring listener who is always prepared to creatively problem solve. Denisse believes the best way to build strong communities is to help empower and heal it's citizens at the individual level for long-lasting, generational success.

  • Gina Valentin-Torres
    Insurance Billing and Credentialing Specialist

    (English / Español) 

    Gina Valentin-Torres is a thriving leader in the healthcare industry with over 20 years of profitable success in managing private practices. She is experienced in handling a wide range of administrative and executive support related functions. She is an energetic and self-motivated individual who is  competent at maintaining a flourishing organization that is patient driven and ethically appealing to all. Gina is flexible and enjoys the challenges of supporting an office full of diversity. In this manner, she not only promotes and instills confidence in her team, she also provides for a healthy and well minded environment.

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  • Jordyn Pettiford
    Assistant Office Manager/Lead Patient Care

    Jordyn is a driven recent graduate of American University, with a passion for patient care and promoting holistic well-being. Currently pursuing a Master’s in Biomedical Sciences at Barry University, she’s dedicated to a career in medicine and believes in the power of nurturing both mind and body for lifelong well-being. Outside of academics, she enjoys exploring new destinations, staying active and cuddling with Nala, her adorable Miniature Golden Doodle.

  • Julia Fischgrund
    Patient Care Advocate

    Julia Fischgrund is currently pursuing her Master's degree in Clinical Mental Health at Barry University. Julia is deeply committed to providing the right kind of help to those in need. Her mission is to continually enhance her skills, knowledge, and experience to make a positive impact and ensure everyone receives the support they deserve. When Julia is not working, she enjoys spending quality time with her family and friends. She has a sweet tooth and often indulges in loads of chocolate while unwinding with a good Netflix binge.

  • Alyssa Criswell
    Patient Care Advocate

    Alyssa Criswell is pursuing a Master's Degree in Clinical Mental Health Counseling at Barry University. She prioritizes the importance of delivering effective and supportive patient care. She is dedicated to growing her skills alongside her education so that she may provide the best help to the community. Outside of the office, Alyssa loves seeing family and friends and spending time outdoors.

Contact Us

CALL NOW 305-915-5748

Location

Availability

Normal Office Hours

Monday:

9:00 am-5:00 pm

Tuesday:

9:00 am-5:00 pm

Wednesday:

9:00 am-5:00 pm

Thursday:

9:00 am-5:00 pm

Friday:

9:00 am-5:00 pm

Saturday:

Closed

Sunday:

Closed

Extended Hours

Monday:

8:00 am-9:00 pm

Tuesday:

8:00 am-9:00 pm

Wednesday:

8:00 am-9:00 pm

Thursday:

8:00 am-9:00 pm

Friday:

8:00 am-9:00 pm

Saturday:

8:00 am-5:00 pm

Sunday:

8:00 am-5:00 pm