ADMINISTRATIVE STAFF

(English / Español)

Denisse Berrios joined Lotus Counseling Center in 2011 and was Office Manager through 2018. She rejoined the practice as Practice Manager in 2020 overseeing management, HR, client care, social media, web, marketing, and public relations. She is an administrative professional graduated from Florida International University with over 15 years of office management experience.  Denisse also has a demonstrated history of working in nonprofit organizations, international/political affairs, event planning, HR, conflict resolution, customer service, accounting, and project management. 

Her multidisciplinary approach helps her understand the many layers of leading a thriving practice with a humanistic perspective. She is a patient and caring listener who is always prepared to creatively problem solve. Denisse believes the best way to build strong communities is to help empower and heal it's citizens at the individual level for long-lasting, generational success.

(English / Español) 

Gina Valentin-Torres is a thriving leader in the healthcare industry with over 20 years of profitable success in managing private practices. She is experienced in handling a wide range of administrative and executive support related functions. She is an energetic and self-motivated individual who is  competent at maintaining a flourishing organization that is patient driven and ethically appealing to all. Gina is flexible and enjoys the challenges of supporting an office full of diversity. In this manner, she not only promotes and instills confidence in her team, she also provides for a healthy and well minded environment.

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Adamarie Mendez is a Billing and Collection Specialist at Lotus Counseling Center. She is our lead coordinator for  insurance collections, billing verification, billing coding and financial reconciliations.

Adamarie is an FSU (Florida State University) grad with a MA in Dance with a major in Studio and related studies and graduated from MDC (Miami Dade College) with an AS in Medical/Clinical Assistant among other distinctions in the medical field. 

Adamarie loves to dance, travel, and spend time with family and friends on her time off.

(English / Español) 

Rujaine “Ruth” Granado Rangel is Lotus Counseling's Site Supervisor. She has extensive background in customer service, sales, marketing, billing, and management skills. Ruth graduated from Florida International University with honors obtaining a bachelor's degree in Criminal Justice and a minor in Psychology. She will be returning to school to continue her education and complete her Masters degree in International Crime. Ruth is very passionate about helping her Hispanic community with different services. Ruth also loves traveling and spending time with her family.

(English / Español) 

Our Lead Patient Care Coordinator, Mariana,  is eager to assist all clients as best she can. She is a current Psychology major at Florida International University and is deciding between pursuing Neuropsychology and Clinical Psychology. She is always kind and willing to help.

(English / Español) 

As one of our Patient Care Coordinator, Gabriela is here to welcome you to Lotus Counseling and assist you and help answer any inquiries you have. With multiple years in customer service, she will do her best to provide each client with excellent customer care.